Ordering
All our corsets are made to order, due to the lack of space we do not carry stock.
When placing an order please note that bespoke garments take time to produce and also to ensure a standard of high excellence. In some instances it may take up to 4 - 6 weeks, but generally 2 - 3 weeks is the average. You have to appreciate that working over the internet and using the postal service to deliver and receive toile's for the fitting process is taken into consideration when giving a lead time. Also if there are any hand embellishment works' on the final piece such as embroidery and beading. Please rest assured that you will be fully updated on the progress of your bespoke item.
If you require an urgent piece a standard charge of an extra £50 for a 'rush cut', will be added to your final costing. As all our work is made to order prices can vary, depending on the style and trimmings used. If there isn't what your looking for in our gallery please don't hesitate to contact me personally mail@divinetitillation.com to discuss your requirements.
Payment
We understand that many people are wary of paying over the internet, that's why we accept payment by Cheque, you may also pay using PayPal. Once your order has been discussed and clarified I will invoice you for half the payment to start the process and post you a receipt of payment. Once the garment is nearing completion you will then recieve a further invoice to pay the remaining amount. Once this has cleared the item will be dispatched using Royal Mail Garunteed Next Day Delivery.
Paying by Cheque; on reciept of your cheque I will notify you with an invoice. Then post my card to you so that you have something tangible for security. Once the cheque has cleared (usually five working days) depending whether its a deposite for a corset I will either begin the process, or if paying in full for goods these will be dispatched once cheque has cleared.
Postage costs are all taken into consideration on final quote of corsets and will be charged at postage prices at that time. Currently £9.00
Postage costs shown at checkout is for UK ONLY
International orders please email mail@divinetitillation.com before placing an order for postage costs
Returns Policy
In the event that there should be any faults due to faulty components, we will do our best to rectify the situation. Because we will be going through a fitting process, there should be no doubt that the fitting of your garment will be perfect. However should there be a fault, you must let us know with in seven days of receiving your item along with the reason for its return, (no item should be returned with out contacting us first), we will endeavour to put right any un-worn item. Ensure that it is sent via registered/recorded or nextday delivery. Divine Titillation will not be responsible for items mislaid or lost in the post. Faults that are not reported with in the seven days are not eligible for refund. The cost of the return is the customers responsibility. Unless the product is deemed faulty due to poor components / materials, then Divine Titillation will happily reimburse postage costs. Please note: This will only apply if we are aware of the situation and of the item returning. Any item returned must be accompanied with a covering letter stating the fault. Any garment returned to us and deemed to be in a worn state will not be eligible for refund, and no postage costs awarded.
Cancellations
If you cancel your order with in seven days of placing the order and provided that the goods have not started the production process we will award a full refund. If however, production has started you will only be entitiled to 50% of the final amount paid by you.
Corset Care
We only use quality materials and pride ourselves on the excellence of our products, please follow our care instructions to maintain years of enjoyment from your corset. Please note: broken bones and busks due to miss use will not be covered in our exchange or returns policy.
All steel boned corsets need to be specialist dry cleaned. The steel boning used today are made using a composite of metals, when exposed to rigerous washing the metals start to break down and begin to rust. your corset should ideally be cleaned at a theatrical/specialist dry cleaners.
It's not essential to dry clean your corset after every wear as this too can put just as much wear and tear on the garment as actually wearing it. If necessary sponge down any marks with a damp sponge or use oil free baby wipes for stubborn stains *DO NOT SOAK* your corset. Air your corset from time to time to dispel any unpleasant odours. Perspiration can also damage the fibres of your corset so airing is really essential if no chemise or cotton/silk underliner is used in conjunction with prolonged wear.
You should always make sure that you loosen the laces when either putting on or removing your corset. Failing to do this only exposes it to miss use and can cause broken bones and busks. With the laces loosened it is far easier to do up or take off. Don't be tempted to overtighten your corset on its first voyage. Due to the nature of the dense lining used, you will find that after a few wears your corset will mould to your body shape
©Divine Titillation 2009 TS26 9NW